Exton Region Chamber of Commerce

“Restore Chester County” Webinar Series with Focus on Building Consumer Confidence During the Re-opening Process

June 3, 2020
Written by: Laurie Ryan

WEST CHESTER, PA_ The Chester County COVID-19 Business Task Force will be continuing a series of webinars for county businesses and organizations looking to reopen, revise or even expand operations due to the impact of the coronavirus.

The next webinar, scheduled for Thursday, June 4th at 3:30 p.m., focuses on how businesses can build consumer confidence as they increase public interaction during the re-opening process. Led by speakers Brian Myers, Chief Technology Officer at Cleaned for COVID LLC; Ellen Langas, President of NouSoma Communications; and Jessica Capistrant, President of the Phoenixville Chamber of Commerce, the webinar will focus on tools and best practices for addressing customer concerns and providing solutions as Chester County enters the yellow phase on June 5th.

Brian Myers will introduce participants to Cleaned for COVID™, a Veteran-owned App that allows county businesses to communicate their real-time completion of cleaning, disinfecting, and COVID-19 safety activities to patrons. More information can be found at www.cleanedforcovid.com.

“Cleaned for COVID will quickly enable greater trust in the community while providing comfort to employees and consumers,” said Myers.

Ellen Langas will speak about marketing and communications strategies that provide clarity, establish credibility and build business, including effective ways that companies can inform clients and patrons of safety precautions.

“In a time of uncertainty and transition, maintaining clear communication that focuses on the customer experience is key and will be essential for the restoration of Chester County’s industries,” Langas said.

Jessica Capistrant will provide an overview of what the chambers of commerce are doing to collaborate with and aid county businesses.

“We stand behind county businesses and support their efforts to re-open operations and reinvigorate consumers,” said Capistrant.

The webinar is free and will be hosted by Chester County Commissioners Marian Moskowitz, Josh Maxwell and Michelle Kichline.  It is backed by the County’s nine chambers of commerce and other economic, education and government leaders - all members of the COVID-19 Business Task Force and their Restore Chester County initiative. Click here to register for the webinar.

Alongside the webinar series, the Chester County COVID-19 Business Task Force recently launched the “Restore Chester County” website. The site is an online resource specifically designed for Chester County businesses, organizations, and residents that provides practical and downloadable information for the re-opening process in more than 20 industries. Through “Restore Chester County,” businesses, organizations and residents can confidently and easily navigate their way through reopening guidelines, providing both overall and industry-specific guidance relating to COVID-19.


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