Exton Region Chamber of Commerce
ERCC Member Spotlight

Rebecca Roskey Brunner

Chamber Member Since 2022
Rebecca Roskey Brunner Complete Care Strategies
What do you enjoy most about your job or business industry?

I love that I get to help people who are in a crisis or who need someone to rely on. We consider ourselves the "Professional Family Member" and get to support our clients in all aspects of their life.

In what ways has your chamber membership benefited you and/or your business?

Though I am a new member, I have met wonderful people through the chamber and made great connections. I look forward to seeing how I will be able to support other members and how they will support my growing business in the coming years.

How do you define success?

I would define success by ensuring my clients are well taken care of, feel supported, and their families know that we are monitoring their safety and wellbeing. When clients and their families refer other clients to us, I know that our success lies within our model and our Care Managers' dedication to their clients.

What business challenges do you face and how do you overcome them?

Many people are not aware of what Care Managers do and how we can assist in people's lives. Currently, we are doing a lot of outreach, and I am also the President-Elect for our National Association for Care Managers, The Aging Life Care Association. Within our business and in the association, we are working on educating the public on who Care Managers are and how we can assist those with Special Needs, Medically Complex, and the Aging Population.

What makes your business stand out from other businesses offering similar services or products?

Many businesses similar to mine receive payments from different communities when they place clients there. We do not take any form of payment from a community. Our clients pay us so that we find the most appropriate community for our clients based on their needs and desires. We are working solely for our clients

What is something you cannot live without?

I cannot live without going on Vacation. I always need something planned so that I have something to look forward to. I love my job, but it is also extremely important to take time for yourself and spend that time uninterrupted with your family and loved ones! Self-care is essential!

What’s something about you that most people may not know (favorite band, favorite food, childhood memory, etc.)?

In my late teens/early 20's, I was a Private Investigator. I wanted to be like Magnum PI or Remmington Steele, but it was mostly sitting in my car and following people around, which was less exciting than I initially thought it would be.

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